At Data Pavilion Ltd, we are committed to protecting the privacy, confidentiality, and security of all client data entrusted to us. This policy explains how we collect, use, store, and protect information in the course of delivering our data services.
1. Information We Collect
We may collect the following information:
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Personal details such as name, email address, and phone number
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Business or organisational information
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Data files submitted for backup, recovery, or processing
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Technical system information related to service delivery
2. How We Use Your Information
Your information is used strictly for service delivery purposes, including:
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Providing data backup and recovery services
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Managing and securing digital assets
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Improving service performance and reliability
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Communicating important updates and support information
3. Data Protection and Security
We apply strong technical and organisational safeguards to protect your data against:
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Unauthorized access
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Loss or corruption
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Alteration or disclosure
Access to client data is strictly limited to authorised personnel only.
4. Data Sharing and Affiliation
Data Pavilion Ltd does not sell or trade client data.
However, we operate within a professional network and maintain a strategic affiliation with Space-Era Data Services (SpEDATAS) to support specialised service delivery.
Any data shared within this network is handled under strict confidentiality and only for approved service purposes. Both organisations remain independent.
5. Data Retention
We retain client data only for as long as necessary to:
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Deliver requested services
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Meet legal or regulatory obligations
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Resolve support or recovery requests
After this period, data is securely deleted or anonymised.
6. Your Rights
You have the right to:
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Request access to your data
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Request correction of inaccurate data
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Request deletion (subject to legal obligations)
7. Cookies and Website Use
Our website may use cookies to:
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Improve user experience
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Analyse website performance
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Enhance service delivery
You may disable cookies through your browser settings.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact
For questions regarding this Privacy Policy:
Data Pavilion Ltd
Data Protection & Compliance Unit
Read our About us | Terms & Service Conditions | Data Processing Agreement